Privacy Policy frantoiobitetti.it
Privacy Policy of frantoiobitetti.it
This Application collects some Personal Data from its Users.
Summary of the policy
Personal data collected for the following purposes and using the following services:
-
Comment on the content
Facebook Comments
Personal Data:
Cookies and Usage data
Contact the User
Contact form
Personal Data:
Surname, E-mail and First name
Mailing List or Newsletter
Personal Data:
Surname, Date of Birth, E-mail, First name, Province and Sex
Interaction with social networks and external platforms
Twitter Tweet button and social widgets, Facebook “Like” button and social widgets, Google+ +1 button and social widgets, and Pinterest “Pin it” button and social widgets
Personal Data:
Cookies and Usage data
Statistics
Google Analytics with anonymised IP
Personal Data:
Cookies and Usage data
Viewing of content from external platforms
Google Maps widget, YouTube Video widget, Vimeo Video widget, Instagram widget, and Google Fonts
Personal Data:
Cookies and Usage data
Contact information
BITETTI FELICE BTTFLC56E12E036X VIA PER BERNALDA SN 74014 GINOSA TA
Data Controller
BITETTI FELICE BTTFLC56E12E036X VIA PER BERNALDA SN 74014 GINOSA TA
E-mail: info@frantoiobitetti.it
Complete Policy
Data Processing Controller
BITETTI FELICE BTTFLC56E12E036X VIA PER BERNALDA SN 74014 GINOSA TA
E-mail: info@frantoiobitetti.it
Types of Data collected
Among the Personal Data collected by this Application, either independently or through third parties, there are:
Cookies, Usage Data, First name, Surname, E-mail, Province, Sex and Date of Birth.
Other Personal Data collected may be indicated in other sections of this privacy policy or by means of informative texts displayed at the same time as the Data collection itself.
Personal Data may be entered voluntarily by the User, or collected automatically during the use of this Application.
Any use of Cookies – or other tracking tools – by this Application or by owners of third-party services used by this Application, unless otherwise stated, has the purpose of identifying the User and recording the relative preferences for purposes strictly connected to the provision of the service requested by the User.
Failure by the User to provide some Personal Data may prevent this Application from providing its services.
The User takes responsibility for the Personal Data of third parties published or shared through this Application and guarantees that he or she has the right to communicate or disseminate them, holding the Data Controller harmless of any liability to third parties.
Method and location of processing of the Data collected
Processing methods
The Data Controller processes the Personal Data of Users by taking appropriate security measures to prevent unauthorised access, disclosure, modification or destruction of the Personal Data.
The processing is carried out by means of computerised and/or telematic tools, with organisational methods and with logics closely correlated to the indicated purposes.
In addition to the Data Controller, in some cases, categories of persons involved in the organisation of the site (administrative, commercial, marketing and legal personnel, system administrators) or external parties (such as third-party technical service providers, postal carriers, hosting providers, information technology companies, communication agencies) may have access to the Data, also appointed by the Data Controller, if necessary, as Data Processing Managers.
The updated list of the Data Processing Managers can always be requested from the Data Controller.
Location
The Data are processed at the operative offices of the Data Controller and in any other location where the parties involved in the treatment are localised.
For further information, contact the Data Controller.
Time frames
The Data are processed for the time necessary for the performance of the service requested by the User, or required by the purposes described in this document, and the User can always request that the Data Processing is stopped or the cancellation of the Data.
Purposes of the Processing of the Data collected
The User’s Data are collected to allow the Data Controller to provide his or her services, as well as for the following purposes:
Comment on the content, Contacting the User, Interaction with social networks and external platforms, Viewing of content from external platforms and Statistics.
The types of Personal Data used for each purpose are indicated in the specific sections of this document.
Details on the processing of Personal Data
Personal Data are collected for the following purposes and using the following services:
Comment on the content
The comment services allow Users to formulate and publish their own comments regarding the content of this Application.
Users, depending on the settings decided by the Data Controller, may also leave the comment anonymously.
If there is an email included in the Personal Data released by the User, it could be used to send notifications of comments concerning the same content.
Users are responsible for the content of their own comments.
If a comment service provided by third parties is installed, it is possible that, even if the Users do not use the comment service, it collects traffic data relating to the pages in which the comment service is installed.
Facebook Comments (Facebook, Inc.)
Facebook Comments is a service managed by Facebook, Inc. that allows the User to leave his or her own comments and share them within the Facebook platform.
Personal Data collected:
Cookies and Usage data.
Processing location:
USA –Privacy policy
Contact the User
Contact form (This Application)
The User, by filling in the contact form with his or her own Data, consents to their use to respond to requests for information, estimates, or of any other nature indicated by the header of the form.
Personal Data collected: Surname, E-mail and First name.
Mailing List or Newsletter (This Application)
By registering with the mailing list or newsletter, the User’s e-mail address is automatically added to a list of contacts to which e-mail messages containing information, also of commercial and promotional nature, relating to this Application, may be sent.
The User’s e-mail address may also be added to this list as a result of registering with this Application or after having made a purchase.
Personal Data collected: Surname, Date of Birth, E-mail, First name, Province and Sex.
Interaction with social networks and external platforms
This type of service allows interaction with social networks, or with other external platforms, directly from the pages of this Application.
The interactions and information acquired by this Application are, in any case, subject to the User’s privacy settings relative to each social network.
If an interaction service with social networks is installed, it is possible that, even if the Users do not use this service, it collects traffic data relating to the pages in which it is installed.
Twitter Tweet button and social widgets (Twitter)
The Twitter Tweet button and social widgets are interaction services with the Twitter social network, provided by Twitter Inc.
Personal Data collected: Cookies and Usage data.
Processing location: USA –Privacy policy
Facebook “Like” button and social widgets (Facebook, Inc.)
The Facebook “Like” button and social widgets are interaction services with the Facebook social network, provided by Facebook Inc.
Personal Data collected: Cookies and Usage data.
Processing location: USA –Privacy policy
Google+ +1 button and social widgets (Google)
The Google+ +1 button and social widgets are interaction services with the Google+ social network, provided by Google Inc.
Personal Data collected: Cookies and Usage data.
Processing location: ITA –Privacy policy
Pinterest “Pin it” button and social widgets (Pinterest)
The Pinterest “Pin it” button and social widgets are interaction services with the Pinterest platform, provided by Pinterest Inc.
Personal Data collected: Cookies and Usage data.
Processing location: USA –Privacy policy
Statistics
The services contained in this section allow the Data Controller to monitor and analyse traffic data. They are used to keep track of the User’s behaviour.
Google Analytics with anonymised IP (Google Inc.)
Google Analytics is a web analytics service provided by Google Inc.
(“Google”).
Google uses the Personal Data collected for the purpose of tracking and reviewing the use of this Application, filling in reports, and sharing it with the other services developed by Google.
Google may use your Personal Data to contextualise and customise the ads of its advertising network.
This Google Analytics integration makes your IP address anonymous.
Anonymisation works by shortening the IP address of Users within the borders of the Member States of the European Union or in other countries adhering to the Agreement on the European Economic Area.
Only in exceptional cases, the IP address will be sent to Google’s servers and shortened within the United States.
Personal Data collected:Cookies and Usage data.
Processing location:USA – Privacy Policy –Opt Out
Viewing of content from external platforms
These services allow the User to view and interact with content hosted on external platforms directly from the pages of this Application.
If a service of this type is installed, it is possible that, even if the Users do not use this service, it collects traffic data relating to the pages in which it is installed.
Google Maps widget (Google)
Google Maps is a map viewing service managed by Google Inc. that allows this Application to integrate such content into its own pages.
Personal Data collected: Cookies and Usage data.
Processing location: USA –Privacy policy
Youtube Video widget (Google)
Youtube is a video content viewing service managed by Google Inc. that allows this Application to integrate such content into its own pages.
Personal Data collected: Cookies and Usage data.
Processing location: USA –Privacy policy
Vimeo Video (Vimeo, LLC)
Vimeo is a video content viewing service managed by Vimeo, LLC that allows this Application to integrate such content into its own pages.
Personal Data collected: Cookies and Usage data.
Processing location:USA –Privacy policy
Instagram widget (Instagram, Inc.)
Instagram is an image viewing service managed by Instagram, Inc. that allows this Application to integrate such content into its own pages.
Personal Data collected: Cookies and Usage data.
Processing location: USA –Privacy policy
Google Fonts (Google Inc.)
Google Fonts is a font viewing service managed by Google Inc. that allows this Application to integrate such content into its own pages.
Personal Data collected: Cookies and Usage data.
Processing location: USA –Privacy policy
Information on Cookies
Essential Cookies
These Cookies are required by the Application to allow it to function. They are used to store sessions and preferences.
_icl_current_language: setting language preference.
Wordfence: security cookies (antivirus)
Cookies for Statistics
These Cookies are necessary for the operation of the Statistics services, described in the specific section.
_ga : Google Analytics with anonymised IP Cookies.
Other Cookies
displayCookieConsent: Cookies for the management of the Cookies Policy,
Since the installation of Cookies and other tracking systems managed by third parties through the services used within this Application cannot be technically controlled by the Data Controller, any specific reference to Cookies and tracking systems installed by third parties is to be considered as strictly indicative.
To obtain complete information, consult the privacy policy of any third-party services listed in this document.
How can I control the installation of Cookies?
In addition to the information contained in this document, the User may manage his or her Cookie preferences directly within his or her browser and prevent – for example – third parties from installing Cookies.
He or she may also delete any Cookies that have been installed in the past by means of the browser preferences, including Cookies that may save his or her consent to the installation of Cookies by this site.
It is important to note that disabling all Cookies, the operation of this site may be compromised.
The User can find information on how to manage Cookies in his or her browser at the following addresses:
Google Chrome, , Apple Safari and Microsoft Windows Explorer.
In the case of services provided by third parties, the User may also exercise his or her right to oppose the tracking by obtaining information on the privacy policy of the third party, through the opt out link if explicitly provided, or by contacting the third party directly.
Without prejudice to the foregoing, the Data Controller informs the User that he or she may use Your Online Choice.
Through this service, it is possible to manage the tracking preferences of most advertising tools.
The Data Controller, therefore, advises Users to use this resource in addition to the information provided in this document.
How do I disable the Cookies in Flash?
The Adobe website offers clear instructions on how to delete or disable the Cookies in Flash, valid for all websites – for more information see Flash Settings Panel.
Further information on the processing
Defence before the courts
The Personal Data of the User can be used for the defence by the Data Controller before the courts or in the preliminary steps to its eventual establishment, from abuses in the use of the same or of the connected services by the User.
The User declares to be aware that the Data Controller may be required to disclose the Data upon request of public authorities.
Specific information
At the User’s request, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information regarding specific services, or the collection and processing of Personal Data.
System log and maintenance
For needs related to operation and maintenance, this Application and any third-party services used by the same may collect System logs, which are files that record interactions and that may also contain Personal Data, such as the IP address of the User.
Information not contained in this policy
The User may request further information from the Data Controller regarding the processing of the Personal Data by using the contact information.
Exercise of rights by the Users
The persons to whom the Personal Data refer have the right at any time to obtain confirmation of their existence or not from the Data Controller, to know the content and origin of the Personal Data, to verify their accuracy or to ask for their integration, cancellation, updating, correction, transformation into anonymous form or the blocking of the Personal Data processed in violation of the law, as well as to oppose their processing, in any case, for legitimate reasons.
These requests should be addressed to the Data Controller.
This Application does not support “Do Not Track” requests.
To find out if any third-party services being used support them, consult their privacy policies.
Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by announcing it to the Users on this page.
Please check this page frequently, referring to the date of the last change shown at the bottom.
If the User does not accept the changes made to this privacy policy, he or she must cease using this application and may request the Data Controller to remove his or her Personal Data.
Unless otherwise specified, the previous privacy policy will continue to apply to the Personal Data collected up until that date.
Information about this privacy policy
The Data Controller is responsible for this privacy policy.
Definitions and legal references
Personal Data (or Data)
Personal Data constitute any information relating to a natural person, identified or identifiable, also indirectly, by reference to any other information, including a personal identification number.
Usage Data
Personal data, collected automatically by the Application (or by third-party applications that it uses), include: IP addresses or domain names of computers utilised by the User connecting to the Application, addresses in Uniform Resource Identifier (URI) notation, time of request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.), the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (for example, the time of stay on each page) and the details of the itinerary followed within the Application, with particular reference to the sequence of the pages consulted, the parameters related to the operating system and to the information technology environment of the User.
User
The individual who uses this Application, who must coincide with or be authorised by the person concerned and whose Personal Data are subject to processing.
Person concerned
The natural or legal person to whom the Personal Data refer.
Data Processing Manager (or Manager)
The natural, legal person, the public administration and any other body, association or organism appointed by the Data Controller for the processing of the Personal Data, as provided by this privacy policy.
Data Processing Controller (or Data Controller)
The natural, legal person, the public administration and any other body, association or organism that makes decisions, also together with another data controller, as to the purposes and methods of the processing of personal data and the tools used, including the security profile, in relation to the operation and fruition of this Application.
The Data Controller, unless otherwise specified, is the owner of this Application.
This Application
The hardware or software tool by which the Personal Data of the Users are collected.
Cookies
Small amount of data stored inside the User’s device.
Legal references
Notice to European Users: this privacy policy is drawn up in compliance with the obligations of Art. 10 of Directive no. 95/46/EC as well as Directive no. 2002/58/EC as updated by Directive no. 2009/136/EC regarding Cookies.
This privacy policy applies only to this Application.
Last change: 27 August 2020
COOKIE POLICY (EU)
This privacy policy was last updated on 28/05/2020 and applies to all citizens of the European Economic Area.
Introduction
Our website, https://felicebitetti.it(as follows:
“the website”) uses cookies and other related technologies (for convenience, all technologies are referred to as “cookies”).
Cookies are also inserted by third parties that we have engaged.
In the document below we inform you about the use of cookies on our website.
2. What are cookies?
Cookies are simple files sent together with the pages of this website and are saved by your browser on your computer’s hard drive or on other devices.
The information collected within them may be returned to our servers or to third-party servers during your next visit.
3. What are scripts?
A script is a piece of programme code used to allow your website to work properly and in an interactive way.
This code runs on our server or on your device.
4. What is a web beacon?
A web beacon (or pixel tag) is a small, invisible piece of text or image on a website that is used to monitor website traffic.
To accomplish this, various data about you are stored using web beacons.
5. Consent
When you visit the website for the first time, we will show a pop-up with an explanation of the cookies.
As soon as you click on “Save preferences”, you give us consent to use the categories of cookies and plug-ins as described in this statement relative to pop-ups and cookies.
You can disable cookies through your browser, but please take into consideration that your website may no longer function properly.
5.1 Manage your consent settings
ü Functional
ü Marketing
6. Cookies
6.1 Technical or functional cookies
Some cookies ensure that the website works properly and that your user preferences remain valid.
By placing functional cookies, we make it easier for you to visit our website.
In this way, you don’t have to repeatedly enter the same information when you visit our website, for example, the object remains in your cart until you have paid.
We may place these cookies without your consent.
6.2 Social media buttons
We have included Facebook, Twitter, WhatsApp and Instagram buttons on our website to promote websites (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks such as Facebook, Twitter, WhatsApp and Instagram.
These buttons work using codes coming from Facebook, Twitter, WhatsApp, and Instagram itself.
This code places the cookies.
These social media buttons can also save and process certain information, so a personalised ad may be shown to you.
Read the privacy policy of these social networks (which may change regularly) to find out what they do with your (personal) data that they process using cookies.
The data obtained is anonymised as much as possible.
Facebook, Twitter, WhatsApp and Instagram are located in the United States.
7. Cookies placed
WooCommerce
We use WooCommerce for the management of the on-line store.
Name
Storage
Function
Functional
wc_cart_hash_*
session
Save the items in the cart
wp_woocommerce_session_*
session
Save the actions performed by the user on the website
wc_fragments_*
persistent
Sharing
These data are not shared with third parties.
Automattic
We use Automattic for website development.
Name
Storage
Function
Statistics
tk_ai
session
Save with a unique user ID
Sharing
For further information, please read https://automattic.com/cookies/ .
Automattic Privacy policy
Fusion Theme
We use Fusion Theme for the design of the website.
Name
Storage
Function
Functional
fusionredux_current_tab
1 week
Sharing
These data are not shared with third parties.
WordFence
We use WordFence for website security.
Name
Storage
Function
Functional
wfwaf-authcookie-*
12 hours
Determine if the user is logged in
Sharing
For further information, please read .
Google Fonts
We use Google Fonts to display the webfonts.
Name
Storage
Function
Advertising/Tracking
Google Fonts API
none
Request the user’s IP address
Sharing
For further information, please read https://policies.google.com/privacy.
Google reCAPTCHA
We use Google reCAPTCHA to prevent spam.
Name
Storage
Function
Advertising/Tracking
rc::c
session
Filter requests from bots
rc::b
session
Filter requests from bots
rc::a
persistent
Filter requests from bots
Sharing
For further information, please read https://policies.google.com/privacy.
PayPal
We use PayPal for the management of payments.
Name
Storage
Function
Functional
ts_c
3 years
Prevent fraud
paypal
persistent
Prevent fraud
__paypal_storage__
persistent
Save the user details
Sharing
For further information, please read https://www.paypal.com/uk/webapps/mpp/ua/privacy-full
Dailymotion
Name
Storage
Function
Purpose under investigation
ts
Sharing
These data are not shared with third parties.
Facebook
We use Facebook to show the recent social posts and/or the share buttons.
Name
Storage
Function
Advertising/Tracking
actppresence
1 year
Manage the frequency of the advertising
_fbc
2 years
Stores last visit
fbm*
1 year
Save the user details
xs
3 months
Store a unique session ID
fr
3 months
Enable ad delivery or retargeting
_fbp
3 months
Save the visits through the websites
datr
2 years
Prevent fraud
sb
2 years
Save the details of the browser
*_fbm_
1 year
Save the user details
Functional
wd
1 week
Determine the screen resolution
act
90 days
Maintain the access of the users
c_user
90 days
Save with a unique user ID
csm
90 days
Prevent fraud
presence
session
Track if the browser tab is active
Sharing
For further information, please read https://www.facebook.com/policy/cookies
Twitter
We use Twitter to show the recent social posts and/or the share buttons.
Name
Storage
Function
Functional
local_storage_support_test
persistent
Load the balancing functions
Advertising/Tracking
metrics_token
persistent
Stores if the user has seen embedded content
Sharing
For further information, please read https://twitter.com/en/privacy
Miscellaneous
Name
Storage
Function
Purpose under investigation
complianz_consent_status
365 days
complianz_policy_id
365 days
cmplz_marketing
365 days
wc_cart_created
woocommerce_items_in_cart
woocommerce_cart_hash
wp-autosave-1
wp-saving-post
ZD-settings
ZD-currentTime
ZD-suid
ZD-buid
ZD-store
__stripe_mid
PHPSESSID
Sharing
These data are not shared with third parties.
8. Your rights in regard to the personal data
You have the following rights in regard to your personal data:
· You have the right to know when your personal data are necessary, what happens to them, how long they will be kept.
· Right of access: you have the right to access any personal data of yours that we are aware of.
· Right of correction: you have the right to complete, correct, delete or block your personal data when you wish to do so.
· If you give us permission to process your data, you have the right to revoke this consent and to eliminate your personal data.
· Right to transfer your data: you have the right to request all your data from the data controller and transfer them all to another data controller.
· Right of objection: you have the right to object to the processing of your data.We will respect this choice, unless there is a good basis for the processing.
To exercise these rights, please do not hesitate to contact us.
Please refer to the contact details at the bottom of this cookie statement.
If you have a complaint about how we manage your data, we would like to hear from you, but you also have the right to lodge a complaint with the supervisory authority (the Data Protection Authority).
9. Enable/disable and delete cookies
You can use your browser to automatically or manually delete cookies.
It is also possible to specify that certain cookies cannot be placed.
Another option is to change your internet browser settings so that you receive a message every time a cookie is inserted.
For more information about these options, consult the instructions in the Help section of your browser.
Please note that our site may not function properly if all cookies are disabled.
If you delete cookies in your browser, they will be placed once again after your consent the next time you visit our site.
10. Contact details
For questions and/or comments regarding the cookie policy and this statement, please contact us using the following contact details:
Bitetti Felice
Via per Bernalda snc – 74013 GINOSA (TA)
Italy
Website:https://felicebitetti.it
E-mail:felicebitetti@gmail.com
Telephone:+39 0998291911This cookie policy has been synchronised with cookiedatabase.orgon 28/05/2020
CONDITIONS OF SALE
These general terms and conditions of sale are provided by the company Bitetti Felice to its customers in a transparent and complete way and apply to all sales of products purchased through this website.
The company Bitetti Felice may sometimes need to modify some of the provisions of the Conditions of Sale; therefore, we invite customers to consult them before each purchase.
In accordance with the Italian and European laws currently in force, the economic relationship between the seller and the customer is governed by the consumer protection law only in the case where the customer purchases for personal purposes unrelated to his or her work activity.
Therefore, the consumer protection regulations do not apply to the relationships between the seller and the professional who purchases for purposes related to his or her work activity, whether it is of an entrepreneurial or commercial nature, by providing his or her VAT number.
The contracts concluded with the Company Bitetti Felice through the website are governed by Italian law and, in particular, by Legislative Decree no. 206 of 6 September 2005, as amended by Legislative Decree no.
21/2014 and by Legislative Decree no. 70 of 9 April 2003.
THE PRODUCTS PRESENT ON THE WEBSITE ARE OFFERED IN SALE BY:
BITETTI FELICE, with registered offices in Via per Bernalda, snc, 74013 Ginosa (TA), Italy.
VAT NUMBER 00814530739 – TAX CODE BTT FLC 56E12 E036X
The Customer declares that he or she has read all the information and conditions of sale, before placing the order.
The stipulation of the contract will take place when the Company Felice Bitetti confirms the order.
The Customer will receive an e-mail containing the order confirmation with all the elements of the contract (products ordered, prices, any shipping costs, delivery dates, etc.).
The invoice will be issued by the Company Bitetti Felice and the Customer will have to indicate all the necessary and exact data to issue it.
PRICES
The prices shown are expressed in Euro, applied for Italy and part of the remaining European countries served by the on-line shop and inclusive of VAT, containers and packaging.
PAYMENT:
Payment will be made at the time of placing the order.
It is possible to choose from among three payment methods:
ü Advance bank transfer
ü PayPal
ü Credit card
For countries where customs duties are required, these are borne by the purchaser.
DELIVERY OF THE PRODUCTS:
The shipments will take place after payment is received, the products will be delivered to the address indicated by the Customer.
Delivery takes place by contracted courier, within 7 working days of the credit of the amount for deliveries in Italy and within 15 working days of the credit of the amount for deliveries in Europe FOR ALL PRODUCTS INDICATED AS “AVAILABLE”.
Deliveries are not made on Saturday and Sunday.
During the Christmas and Easter period and August Bank Holiday (August 15th), deliveries may be delayed and the delivery times indicated above are understood as purely indicative.
We do not assume any liability for delays in shipping in the aforesaid periods.
The charge for deliveries to Italy to a single address is € 9.90 including VAT for orders up to € 100.00, free of charge for orders over € 100.00
The charge for deliveries in Europe to a single address is € 21.90
IMPORTANT
Upon delivery, the Customer will have to verify that the number of packages delivered corresponds to the information given in the transport document attached to the shipment
that the packaging is intact, undamaged, dry and that the integrity of the content is checked, if this is possible.
If the Customer finds any anomalies, he or she must accept the packages by writing on the transport documents of the courier and of the company Bitetti Felice the words:
SIGNING SUBJECT TO INSPECTION, sign with date and time and put his or her reservations about the packages in writing.
If the courier document is signed without any “signing subject to inspection”, the Customer will not be able to lodge any dispute regarding the characteristics of what has been delivered.
Any problems concerning the correspondence or the completeness of the order must be reported to the Company Bitetti Felice within 5 days from the delivery.
All deliveries are made at street level.
RIGHT OF WITHDRAWAL:
Pursuant to art. 52 of Legislative Decree
no. 206/2005, as amended by Legislative Decree no.
21/2014, the Customer may withdraw from the purchase contract for any reason, without the need to give any reason and without any penalty being applied, within 14 (fourteen) working days from the date of receipt of the products.
The right of withdrawal applies to natural persons who act for purposes not directly related to any professional activity carried out, therefore, purchases made by dealers and companies, and by all operators with VAT number, are excluded from this right.
The right of withdrawal is exercised by sending written communication within 14 days of receipt of the products to the address:
BITETTI FELICE, VIA PER BERNALDA, SNC, 74013 GINOSA (TA) ITALY.
The communication must be sent by registered letter with return receipt.
The administrative office will take charge of authorising and communicating THE INSTRUCTIONS ON THE RETURN PROCEDURES.
In case of withdrawal, the Customer must return, at his or her own expense, the products to the Company Bitetti Felice within 14 (fourteen) days of the withdrawal itself, to the following address:
BITETTI FELICE – VIA PER BERNALDA, SNC – 74013 Ginosa (TA) – Italy
The goods must be returned intact, complete in its entirety and in the original packaging.
· The right of withdrawal may apply to the product purchased in its entirety.It is not, in fact, possible to exercise withdrawal only on part of the purchased product;
· so that the withdrawal is possible, the product must be intact and returned in the original packaging, complete in its entirety
· the shipping costs (and customs charges, if any) for the return of the goods shall be borne by the Customer;
· the shipment, until the certificate of receipt in the warehouse indicated by THE COMPANY BITETTI FELICE, is under the complete responsibility of the Customer;
· in case of damage to the goods during the transport, THE COMPANY BITETTI FELICE will inform the Customer, in order to allow him or her to report promptly to the courier he or she has chosen and to obtain the relative reimbursement.The product will, therefore, be made available to the Customer at the same time cancelling the request for withdrawal;
· THE COMPANY BITETTI FELICE will not answer in any way for damage, theft or loss that occurred during or, however, depending on the shipping for return.
1.THE COMPANY BITETTI FELICE will reimburse the Customer the full amount already paid, within 14 (fourteen) days of withdrawal, by bank transfer, unless otherwise agreed.
In any event, the Customer shall not bear any cost as a result of such reimbursement.
The Company Bitetti Felice may suspend the refund until the receipt of the returned product or until the moment the Customer proves that he or she has correctly returned the product, if prior to that.
In any case, the Customer will forfeit the right of withdrawal in cases where the Company Bitetti Felice determines that:
· the returned product and/or its accessories and/or packaging are not integral;
· the product is missing from its outer packaging and/or the original inner packaging;
· the product is missing elements integrating the same and/or accessories.
In the event of forfeiture of the right of withdrawal, he Company Bitetti Felice will return to the Customer the purchased product, charging to the same the shipping costs and, if already refunded, the price of the product.
UNAVAILABILITY OF THE PRODUCTS
In case of unavailability of the products ordered, the Company Bitetti Felice will inform the Customer in good time, WITHOUT PREJUDICE TO THE LATTER’S RIGHT TO CANCEL THE ORDER.
PROTECTION OF MINORS
Children under the age of 18 are not authorised, except under the supervision of an adult family member, to send orders via the on-line order form.NOTICE
Product descriptions and images are purely indicative and may differ from the actual product.
CUSTOMER SERVICE AND COMPLAINTS
For any reports, requests and information, you can write an e-mail to info@frantoiobitetti.it or call +39 0998291911
COURT OF JURISDICTION
For any dispute, the competent court shall be TARANTO.